Antivirus

Why you need Antivirus Software:

Antivirus is a requirement while you are at the university as it is part of the Acceptable Use of University Computing Resources agreement. Antivirus software is a program designed to protect your computer from computer viruses. Antivirus software protects your computer’s sensitive data, which includes but is not limited to, personal information, browsing history, and credit cards.

I have another anti-virus program. Can I use both and get extra protection?

No. You will need to uninstall your current anti-virus program or not install our recommendations. Installing both programs simultaneously will cause problems and can make your computer unusable. If you have already installed both, try to uninstall the last one you installed. If your computer isn't bootable, call OSU Computer Helpdesk at 737-3474 and we'll try to help you get it working again over the phone or in person at the Service Desk.

OSU Recommended Antivirus Software:

University-owned Devices:

OSU is site-licensed for Microsoft SCEP antivirus software on both Windows and Mac OS. If you are not sure whether your OSU-owned device has antivirus software installed, please contact your desktop support team. 

Personally-owned Devices:

For Microsoft Windows computers, we recommend the Windows Defender/Security Essentials antivirus, which is free to use on personal devices. It provides browsing protection and daily scans of your computer to continually protect it.

For Apple Mac OS X computers, we recommend Avira as it is compatible with Mac OS X 10.10 and later. Avira can be found here

Warning: installing Avira on an already infected machine may cause issues involving your computers web browsers. If you suspect your machine is already infected do not install Avira; give us a call or bring it to the service desk. Avira is to be used as a preventative service to keep your machine clean, not to clean an already infected machine.  

Another option for Mac OS X is Sophos.

Other Anti-Malware Software:

If you are already infected or believe that you have an infection and your main antivirus software is not finding anything, Oregon State University recommends that you use some proven effective options for advanced scanning of your computer. Keep in mind that an anti-malware program is different than an anti-virus program; these two types of programs can generally run alongside eachother and not cause the same issue as two anti-virus programs installed on the same computer. 

Alternatively, you may bring your computer to the Service Desk walk-up or call for assistance: IS Service Desk

(AV) Mobile Device

Protection and Best Practices For Your Phone

The iTunes and Google Play stores have many applications. They have a few that could save your privacy on your phone. These applications help protect your phone from malicious applications and downloads. Google and Apple also have testing policies in place that try to protect you from downloading those malicious applications.

Best Practices for securing your personal mobile devices:

Android & iPhone Mobile Device Security Recommendations:

Spam Phone

  • Sophos Mobile Security – Free application that will scan your applications and notify you of potentially unwanted applications. It also notifies you when an application is accessing your personal data such as your address book and gives you advice on how to improve your security settings on the device.

  • Lookout Mobile Security – Free application that will scan your applications and notify you of potentially unwanted applications. It will also block malicious websites from loading your phone. Another feature is that it has a built in find my phone option which will make your phone announce itself so you can easily find it. There are other features which are included in the premium upgrade.

 

 

If you would like to find out about other options please use this website to see the recent AV Mobile Test Results:http://www.av-test.org/en/home/?avtest%5Btype%5D=9&avtest%5Bplatforms%5D=10-7,9-8-6

 

(AV) Mac

Do I really need to use anti-virus on a Mac?

Yes. It is a very common misconception that the mac systems are impervious from malware and viruses. There is no technical reason why a Mac computer could not be infected with malware, but the major reason they have not been attacked as much is because there is a smaller population of systems to infect and gain information. A mac computer already has a built in solution for only "known" malware which Apple flags. There is no detection that occurs using heuristics or watching for malicious actions. Also the mac solutions depend on you keeping your computer up to date at all times.

How do I protect myself?

There are plenty of ways to protect both yourself and your computer; but to make it easier, below you can find a small portion of documents to help you get started:

(Sophos) Installing

Installing Sophos

  1. Navigate to the Sophos installation page and click on the green 'Download' button on the right-hand side of the page.
     
  2. Enter your name and your email address on the following page, then hit "Submit".
     Registration page for downloading Sophos
  3. Click the blue "Download" button.
      Blue download button on Sophos page
  4. Accept the agreement terms and download the program from the bottom of the page.
    Accept terms to download the program 
  5. Find the installation package in your downloads folder, and double-click on it.
    Find the zipped Sohpos package in your downloads folder 
  6. Your computer will unzip the files into a new folder within your downloads folder. Find the folder called "savosx_he_r" and open it.
     The unzipped Sophos Antivirus folder within the downloads folder
  7. Double-click the .app file to begin the installation.
     Double-click the .app to download the application.
    The installation window should pop up after launching the .app file. 
  8. Once the installation is finished, you should see a shield icon  appear in your Finder toolbar. Now you have Sophos up and ready to help protect your computer at all times.

(Sophos) Running a Full Scan

Running a Full Scan

Before running any manual full scans, always remember to update Sophos' virus definitions. This helps Sophos better find and quarintine potential virus infections on your computer.

  1. To update Sophos' virus definitions, click on the shield icon in your Finder toolbar and select "Update Now".
    Option to update definitions 
  2. Sophos will now begin to search for any updates it needs through the internet. If it pops up with any updates, make sure to install them.
  3. Once all your virus definitions have been updated, go back to the Sophos shield icon and select "Scan This Mac".
     Option to perform a full scan on your Mac
  4. Your computer will now begin scanning all your files for virus infections. This may take a few hours, depending on how much data is on your computer.

(Sophos) Uninstalling

Uninstalling Sophos

  1. Search your Mac for "remove". A program called "Remove Sophos Anti-Virus" should appear as the top hit.
    NOTE: If you don't see the "Remove Sophos Anti-Virus" program in your search results, you may need to download the removal tool from the following page.
    Search for the removal tool in Spotlight
  2. Double click the program, and the uninstaller should launch.
    What the uninstaller looks like 
  3. Continue through the uninstaller to completely remove Sophos from your Mac.

(Sophos) Weekly Scans

Scheduling Weekly Scans (Recommended)

This is a recommend step as part of using Sophos as this allows for extra protection while using your computer.

  1. Click on the shield icon in your Finder toolbar, and select "Open Scans..."
    The Sophos menu is in the upper right corner 
  2. Expand the Scans window by clicking on "Custom Scans" at the bottom.
     What the Sophos Scans window should look like after expanding the Custom Scans menu
  3. Click on the gear icon Everyone's favorite gear icon in the bottom left and choose "Scan Settings..." from the drop-down menu
  4. Click on the Schedule tab.
    The custom scan settings window 
  5. Tick the box that says "Enable schedule." You can now choose a day and time for your computer to run your weekly scans.
    The scheduling interface within your scan settings
  6. Hit "Done" to save your changes.

(AV) Windows

Do I really need to use anti-virus on a Windows computer?

Of course. Since the majority of computers in use are Windows machines, most viruses are wrote to attack this operating system. On top of this, antivirus is a requirement while you are at the university as it is part of the Acceptable Use of University Computing Resources agreement. Antivirus software is a program designed to protect your computer from computer viruses. Antivirus software protects your computer’s sensitive data, which includes but is not limited to, personal information, browsing history, and credit cards.

What is recommended?

For windows computers, we currently recommend the anti-virus that Microsoft provides for free! This AV is the one of the easiest to come by and has one of the most basic installation processes. If you do not currently have an AV on your computer, it is recommended to get this free Microsoft one. If you have another preferred AV then you can continue to use that one instead.

How do I protect myself?

There are plenty of ways to protect both yourself and your computer; but to make it easier, below you can find a small portion of documents to help you get started:

(MicrosoftSE) Installing

Installing Microsoft Security Essentials

  1. Navigate to http://windows.microsoft.com/en-us/windows/security-essentials-download 
  2. Click on the ‘Download’ button on the left side of the page
    Website preview, "Download Now" should be in the middle and toward the left edge of the screen 
  3. Wait until the download finishes and then double click on the ‘mseinstall.exe’ file that comes up
    When finished downloading, please open the .exe file 
  4. Click the ‘Next’ button to continue the installation
    After opening the install, press "Next />" 
  5. Click the ‘I accept’ button after reading the agreement
    Here are the terms and conditions, accept if you agree 
  6. Click the ‘Next’ button after selecting ‘I do not want to join the program at this time’
    Improvement Program
  7. Leave settings on default, then click on the ‘Next’ button
    Here are some settings on optimizing your security essentials setup 
  8. At this point if you still have a previous anti-virus software on your computer select ‘How do I uninstall other anti-virus and antispyware’ otherwise select ‘Install’ to continue the install
     Press Install /> to begin to finish the process.
  9. And select ‘Finish’ to complete the installation process
    Process is now finished 

(MicrosoftSE) Running a Scan

Running a Scan

  1. Make sure your virus and spyware definitions are ‘Up to date’
  2. Select either Quick or Full scan depending on what you want to scan. Then Click ‘Scan now’
    Default home window 
  3. Quick scans checks the areas that malicious software including virus’s spyware and unwanted software are most likely to infect.
  4. Full scan checks all the files on your hard disks and checks all running programs. Depending on your system a Full scan could take over an hour
  5. If during a scan Microsoft securities essentials finds viruses or malware, an 'At Risk' screen will pop up. Your next step is to select ‘Clean PC’
    PC at risk, Clean PC 
  6. Microsoft Security Essentials will then remove the detected issue
    It will work through and find potential threats 
  7. When all of the detected malware is removed you can select ‘close’ and continue browsing
    After cleaning, you should have a verification screen saying that the actions were applied successfully 

(MicrosoftSE) Uninstalling

Uninstalling Microsoft Security Essentials

  1. Exit out of Microsoft Securities Essentials and make sure the program is not running 
  2. Under Programs select ‘Uninstall a program’
    Control Panel location in Windows 7 
    Uninstall in the Control Panel, under "Programs" 
  3. Scroll through the list of programs until you find and click on Microsoft Securities Essentials, next you click on ‘Uninstall’ 
     Here is a list of programs you must sort through to find MSE
  4. An Uninstaller will pop up and you will select ‘Uninstall’
    When you find MSE, an Uninstall Wizard will show up. Press Uninstall 
  5. Microsoft Security Essentials is now uninstalled
    After the uninstall process is complete, press finish. 

(MicrosoftSE) Updating

Updating Microsoft Security Essentials

  1. Click on the ‘Update’ tab on the top left corner of the window
     Update Tab on MSE
  2. You should now  click on a large button that says ‘Update’
    Update button should be on the left when you open Update on MSE 
  3. Let the client update

(Windows Defender) Finding it

Finding Windows Defender on Windows 8+

  1. Click on the search bar found in the right upper hand corner
    Initiate Windows search within Windows 8
  2. Begin typing Windows Defender and double click on the Defender icon
    Search for Windows Defender in the Windows 8 search
  3. Defender will activate
    Shown is the current status of your PC within Windows Defender