Home
MANAGEMENT/SUPERVISOR |
||
|---|---|---|
| COURSE TITLE | ONLINE PRESENTATION | WORKBOOK/ ASSOCIATED DOCUMENTS |
| presentation (Flash video, 20 min. approx. view time) | embedded link | |
| presentation (Flash video, 20 min. approx. view time) | embedded link | |
| Topic 1: The Position Description |
Part 1: Overview and Roles Part 2: Putting It All Together |
embedded link |
| Topic 2: Developing Expectations & Standards | presentation (Flash video, 15 min. approx. view time) | embedded link |
| Topic 3: Ongoing, Regular Communication | presentation (Flash video, 20 min. approx. view time) | embedded link |
| Topic 4: Performance Appraisal | presentation (Flash video, 20 min. approx. view time) | embedded link |
| .pdf workbook w/exercises (15 pp.) | ||
| presentation (Flash video, 60 min. approx. view time) | ||
| presentation (Flash video, 15 min. approx. view time) | embedded link |
|
| presentation (Flash video, 15 min. approx. view time) | embedded link |
|
| .pdf workbook w/exercises (.pdf, 30 pp.) | ||
| Introduction to Ethics | presentation (web site) |
|
| Part 1: Philosophy and Principles | presentation (web site) |
embedded link |
| Part 2: Practical Applications for OSU | presentation (web site) | embedded link |
| Part 3: Case Studies and Scenarios (Reading/Exercises Workbook Only) | .pdf workbook w/exercises (13 pp.) | |
| presentation (PowerPoint) | ||
| presentation (PowerPoint) | ||
| presentation (Flash video, 25 min. approx. view time) | embeded link |
|
PERSONAL & ORGANIZATIONAL EFFECTIVENESS |
||
| COURSE TITLE | ONLINE PRESENTATION | WORKBOOK/ ASSOCIATED DOCUMENTS |
| Customer Services: 3-Part Series | ||
| Part 1: Developing an Ethic of Service | presentation (Flash video with audio) | |
| Part 2: Delivering Exceptional Service | presentation (Flash video with audio) | |
| Part 3: Handling Customer Complaints | presentation (Flash video with audio) | |
| Email for Professionals | ||
| Part 1. Writing Professional Email: Tips That Will Give You Credibility In The Workplace | presentation (Flash video with audio) | |
| Part 2. Email Efficiency: Streamline Your Email Communications to Reduce Overwhelm and Get More Done | presentation (Flash video with audio) | |
SYSTEMS IMPLEMENTATION |
||
| The following trainings help you to understand employee leave benefits, your responsibilities when managing leave when using the EmpCenter time and attendance system. These trainings will not cover technical features. | ||
| EmpCenter for Employees: Understanding Your Leave Benefits | presentation (Flash video, 10 min. approx. view time) | |
| EmpCenter for Supervisors: Managing Employee Leave | presentation (Flash video, 10 min. approx. view time) | |
| EvalS is an electronically-driven performance evaluation system designed to assist supervisors and employees to complete their annual goal-setting and appraisal tasks. | ||
| Background and Overview Explains what is changing in the performance evaluation process and why. |
presentation (Flash video) | |
| Goal Setting Overview for Classified (Non-IT) Employees Introduces users to the goal setting process |
presentation (Flash video) | |
| Goal Setting Process for Classified (Non-IT) Employees Provides guidance and understanding for how to write goals |
presentation (Flash video) | |
