When to Contact Us

Often, you will be the first person to notice that a student needs assistance. We encourage you to utilize your relationship with the student to help them find the answers to their problems.

Faculty, staff, and advisors can ask a student what's going on to get an understanding of the issues they're dealing with. Often your referral of a student to a campus support resource such as CAPS or Academic Success Center is enough.

When a student's needs are more than you can provide assistance for, we can help. Together, we can come up with a plan for how to help the student, identify appropriate referral services, and, when necessary, make a plan for follow-up.

When to Contact the Office of the Dean of Student Life

• You received an email/paper/etc. with disturbing content from a student.
• You have concerns about a student who has been absent from many class sessions; student is not responding to instructor's emails.
• A student has been passing out in class.
• A student leader is meeting all of their co-curricular commitments but an instructor is concerned about academic performance and more, the instructor says the student just doesn't seem okay.
• A student in class is very disruptive. The student talks during lecture, makes inappropriate comments, and several students in class have said they feel uncomfortable being around this student.
• A student seems easily angered and volatile.
• A student is acting strangely. They are just standing there, muttering to themselves, and seem to be oblivious to what is going on around them.
• A student has been depressed and has not attended classes regularly. The student has not contacted instructors about missed assignments.
• A student brought his/her child to class because he/she couldn't find a care provider.
• You think the Dean of Student Life or the Student Care Team needs to know about a student's situation.

If you have helped a student solve an issue but there's something that is telling you they may need more help, trust your feelings and let us know. If they contact us in the future for assistance, it will be good for us to know their history.