Services

Current Available Services

Central Web Services is proud to offer powerful web solutions to the Oregon State University community. Our experienced development team strives to take full advantage of unparalleled hardware resources to provide professional results at our standard rates.

What can we do? Just about anything!

Customer Service

As members of the Oregon State community, we understand the university and its mission. Consequently, we always strive to help our colleagues work towards our common goal, which is serving the university and its people. Go Beavs!

Request an Estimate

Call us at 541-737-1189 or use our contact form to discuss your Web project with us.

Hosting

Services Provided

  • Advanced and customizable web search capabilities
  • MySQL database hosting
  • Server backups
  • Web statistics and reporting
  • Secure hosting
  • FTPS, SFTP file transfers
  • SAMBA/Network Drive access
  • Shell access

CWS strives to provide the latest services and server capabilities to OSU while maintaining high levels of security and reliability. If you need a service that is not currently available, or if you are having difficulties with a server tool, please contact us.  

Addresses

SSH, FTP*, SFTP, Samba/Network Drives

access.cws.oregonstate.edu
* ftp access to be discontinued after Fall Session and finals.  See the Hosting FAQ.

Web

http://oregonstate.edu/*
https://secure.oregonstate.edu/*
http://*.oregonstate.edu/* ( see hosts list )
http://groups.oregonstate.edu/*
http://people.oregonstate.edu/~onidname (for ONID Personal sites)

Authentication

Our servers use the ONID system for authentication.

For password changes, please visit the ONID website.

Hardware

CWS maintains an array of fast, redundant hardware. The majority of our equipment is comprised of Dell PowerEdge servers.

Software

  • Debian/GNU Linux
  • PHP 5
  • MySQL 5
  • Apache HTTP Server 2

Policy

All server resources must be used in accordance with the OSU Acceptable Use Policy. Abuse is not taken lightly and will result in immediate revocation of services.

Support

For support or information on CWS servers, please email us or call us at 541-737-1189.

Important server announcements for CWS systems and other campus departments can be found here or at the Network Engineering home page.

Hosting FAQ

Questions:

  1. Do you provide free hosting?
  2. Can I get my own domain name?
  3. Do you provide ftp access?
  4. How do I access my site?
  5. I logged into the site and went to the site directory, but I cannot upload files.  What is wrong?
  6. My site is getting a 404 error or is not showing up.  What is wrong?
  7. I don't know how to write HTML, do you provide any software for creating a website?
  8. Will you back up my files for me?
  9. I'm using Dreamweaver, will that work with SFTP?

Q:  Do you provide free hosting

A:  Yes, the majority of our hosting is free.  Special hosting needs have charges.  See the Rates page for more information on services and charged services.


Q:  Can I get my own domain name?

A:  It depends on the purpose of the domain name.  Read the Domain Name Policy off the Network Engineering site to understand what is and is not possible.  All domain names are approved by the domain name committee.  See the Rates page for more information on charged services for domain names.


Q:  Do you provide ftp access?

A:  No longer.  FTP access may be available in limited capacity for specific applications, however for all of our users had to be turned off for security concerns.  FTP submits clear text passwords over the network, and that's not something people might want to do.  The recommended solution is to make use of the SFTP clients available.  The majority of FTP clients in use do have a setting to select SFTP as a method/protocol/configuration to use for transferring files.  Please check your ftp client settings for this, or reference the help or website for your ftp client application.

If you need a client that supports sftp, here are possible free clients to use:  WinSCP on Windows, and Cyberduck on Mac OS.  The SSH SFTP client (from ssh.com) is no longer supported and should not be used.

WinSCP is available on the OSUware CD or at http://winscp.net.

On Macintosh, Cyberduck is available for download at http://cyberduck.ch

Ensure that the configuration setting for SFTP is selected in the client.  For example, in Cyberduck, after clicking "Open Connection", you can select SFTP from the pull down menu.  In WinSCP there is a setting in Protocol, ensure SFTP is selected.

 


Q:  How do I access my site?

A:  See the Getting Access page.  For access to a group site at people.oregonstate.edu, login in to WebManage and go to your site and look at the path on disk.  Group sites will be under the virtual web path.


Q:  I logged into the site and went to the site directory, but I cannot upload files.  What is wrong?

A:  First check WebManage and verify you are listed as a Gatekeeper or Author to the site.  If you are listed there, then contact us to investigate.  If you are not listed there, or don't see the site in the Summary, then contact either the Gatekeeper listed in WebManage in the site details to add you as an author or Gatekeeper or contact us.  All authors will have to be approved by their site sponsor or Gatekeeper.  Please provide details, including what site is being accessed, what client and version of client you are using to upload files.


Q:  My site is getting a 404 error or is not showing up.  What is wrong?

A:  The  permissions on  your site may need to be rebuilt.  Gatekeepers can rebuild permissions on sites they own.  Or you can contact us.  Please provide us information about which site, what url and the specific error you are seeing.


Q:  I don't know how to write HTML, do you provide any software for creating a website?

A:  Under Campus Applications, we provide Drupal as a content management system for quickly and easily creating a new website.  In addition, we provide free training for Drupal.  We also provide blogs at blogs.oregonstate.edu.  CWS recommends our solutions as we regularly maintain and patch the core software for security risks and other bugs.


Q:  Will you back up my files for me?

A:  Users are responsible for backing up their own material.  We recommend regular backups to storage media.  We do provide backups through Network Engineering of files for disaster recovery procedures, however, backups are not guaranteed to always be successful.  As a last resort we will provide recovery of files if they are available, and there may be applicable charges for recovery of files.


Q:  I'm using Dreamweaver, will that work with SFTP?

A:  Yes, reference Adobe's site and the information there on how to set up for SFTP.

Single Sign On (SSO) Library

The SSO Library is a collection of code written in PHP by Central Web Services to provide convenient ONID SSO authentication and session management functionality. It was developed for web applications being built by CWS, but anyone is free to use it.

ONID Single Sign on allows a user to authenticate to a web page using their ONID credentials. Once authenticated, they can then travel to another SSO enabled website and are logged in automatically. It is important to note that SSO only supplies authentication and not authorization

To use the SSO Library, you must:

  • Register your site with ONID SSO
  • Download the SSO Library.  Contact us for the SSO Library.
  • Extract the library files and place the sso folder created in your web directory.
  • Edit sso/sso.php file and change the $sso_site_config to suit your needs.

An API Documentation for the library is available for integration with your web application.  Contact us for the API Documentation.

Rates

Web Site Production Work:

Consulting, design, programming, software, hardware systems work, general maintenance, and Web Database Integration setup and maintenance.

Staff/Student Rates

  • Student Level 1 - $26.00/hr
  • Student Level 2 - $28.00/hr
  • Student Level 3 - $35.00/hr
  • Staff Level 1 - $70.00/hr
  • Staff Level 2 - $100.00/hr
  • Staff Level 3 - $116.00/hr

Services Fee Charts

General Fees

Service Fee

[1]NOTE:Additional reports are available at the rate of two-thirds the standard package, or $40.00 per year, when submitted at the same time. If report requests are done at different times then standard setup fees and package rates apply.

[2]NOTE:If already hosting non oregonstate.edu domain with CWS, request for subdomain is charged at the rate of special project/setup fee. No additional fees apply.  Initial sub-domains under oregonstate.edu, such as subdomain.oregonstate.edu are charged at fees designated for virtual hosts.  Fourth level such as sub.subdomain.oregonstate.edu requests are charged at the rate of special project/setup fee.  No additional fees apply.

New Project Establishment/Setup Fee. $50
(one time)
Virtual Machine Name Set up (custom Web address)2
[Allows unit to have a more direct/specific URL, e.g. food.oregonstate.edu]
$100.00
(one time)
Virtual Machine Name2 $130.00
(per year)
Virtual Machine Name Set up (Custom URL non-oregonstate.edu)2 $150.00
(one time)
Secure Sites $185.00
(per year)
Website Statistics Set-up (standard package) 1
[Allows unit to view usage statistics for their pages.]
$100.00
(one time)
Website Statistics (standard package). 1
[Package includes access to Urchin reporting tool for 12 months.]
$60.00
(per year)
Special Order Statistics (standard package) report set up. 1 $50.00 + Staff Rates
Non-CWS Hosted Web Statistics (standard package)

$100.00
(per year)

Minimum monthly charge for open inactive projects

$75.00
(per month)

Hosting Custom Web Application Fees

Service Fee
Setup / Installation of new instance of application $120.00
(one time)
Hosting special instance of a custom application

$120.00
(per year)

Special programming for hosted applications Staff Rate

 

Media: Web site production work for class related sites is provided by Media Services - Faculty Services.