Outages List

From: Ian R. Downie

Service(s) affected: Wireless service for a large part of campus, OSU Extension sites, H.M.S.C. and several smaller locations will be disrupted.

The Aruba wireless LAN controllers will be moved from their existing power source to a new power source. The wireless network will be unavailable, while the change is occurring.

Outage Window:
Start: 11/26/2009 9:00 PM
End: 11/26/2009 10:00 PM

Reason for outage:
Improve power management.

Impact:

Departments affected: Any department housed in the affected buildings.

Locations affected: A large part of campus, OSU Extension sites, H.M.S.C. and several smaller locations.

Applications affected: Anything that uses the wireless network for network connectivity, in the stated locations.

Network Outage Policy
http://oregonstate.edu/net/info/policy/outagepolicy.php

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

SUBJECT: Oregon Gigapop Maintenance
AFFECTED: Possibly all OGIG Services
STATUS: RESOLVED
START TIME: 11/23/2009 4:00 AM
END TIME: 11/23/2009 6:00 AM
DESCRIPTION: Maintenance work is done. All tasks completed as
expected with no impact on traffic.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

- – –
UO Network Services
Email: nethelp@ithelp.uoregon.edu
URL: http://ns.uoregon.edu
Voice: +1.541.346.4395
Archive: http://ns.uoregon.edu/pipermail/uonet-outages

I will have to reschedule moving of the hardware to Kerr until next weekend.

Gaylon

From: Gaylon DeGeer

Service(s) affected: All VM’s hosted on this

Moving machine and array from Milne to Kerr datacenter

Outage Window:
Start: 11/21/2009 8:00 PM
End: 11/21/2009 10:30 PM

Reason for outage:
To be able to connect array to hosts via fiber

Impact:

Departments affected: n/a

Locations affected: n/a

Applications affected: Most all of these servers or vms are redundant services so there should be no impact on services. With the exception of Saint3 and 4 these are not redundant.

Network Outage Policy
http://oregonstate.edu/net/info/policy/outagepolicy.php

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

SUBJECT: Oregon Gigapop Maintenance
AFFECTED: Possibly all OGIG Services
STATUS: Planned
START TIME: 11/23/2009 4:00 AM
END TIME: 11/23/2009 6:00 AM
DESCRIPTION: During our next maintenance window we will continue testing
our failover redundancy on the core M120. There is the possibility of
services being interrupted for periods of less than one minute.

In the event of total failure we expect that all customers will revert
to their commodity provider for all traffic.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

SUBJECT: UOVPN software upgrade
AFFECTED: Central VPN services (uovpn)
STATUS: Complete with minor issues
START TIME: 11/16/2009 0600
END TIME: 11/16/2009 0630
DESCRIPTION: The client software as well as the OS on the uovpn service
has been upgraded. We have run in to a minor issue where the web
customizations on the various web portals doesn’t seem to be working.
We’re on the phone with Cisco right now trying to see if we’ve run in to
a bug or if something changed between the two versions of code that was
not documented. If we are unable to restore the previous design, we may
downgrade the OS to the previous version.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option # 1.
Thank you,

Everything is up and running again, let me know if there are any issues.
Thanks

SUBJECT: Oregon Gigapop Maintenance
AFFECTED: Possibly all OGIG Services
STATUS: CANCELED
START TIME: 11/16/2009 5:00 AM
END TIME: 11/16/2009 6:30 AM
DESCRIPTION: We will perform this work at a later date.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

The issue with the certificate on sds.oregonstate.edu is resolved.

We will be working with the certificate vendor to determine why notifications from them are no longer working.

________________
Kirsten Petersen |
Network Services | Oregon State University |
http://oregonstate.edu/net | irc.oregonstate.edu #osu-is |
“Sanity, you’re a madman!” – The Tick

We are trying to resolve an issue with the certificate for the Enterprise VPN (sds.oregonstate.edu). Unfortunately, it is looking like this will require a reboot. Service interruption should be very brief, and will happen momentarily.

We apologize for the interruption. We did not receive a renewal reminder for the certificate from the vendor and the vendor is having issues with their system for issuing certificates.

________________
Kirsten Petersen |
Network Services | Oregon State University |
http://oregonstate.edu/net | irc.oregonstate.edu #osu-is |
“Sanity, you’re a madman!” – The Tick

Please notice corrected date. Thank you.

cv

SUBJECT: Oregon Gigapop Maintenance
AFFECTED: Possibly all OGIG Services
STATUS: Planned
START TIME: 11/16/2009 5:00 AM
END TIME: 11/16/2009 6:30 AM
DESCRIPTION: During our next maintenance window we will continue testing
our failover redundancy on the core M120. There is the possibility of
services being interrupted for periods of less than one minute.

In the event of total failure we expect that all customers will revert
to their commodity provider for all traffic.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

SUBJECT: Oregon Gigapop Maintenance
AFFECTED: Possibly all OGIG Services
STATUS: Planned
START TIME: 11/12/2009 5:00 AM
END TIME: 11/12/2009 7:00 AM
DESCRIPTION: During our next maintenance window we will continue testing
our failover redundancy on the core M120. There is the possibility of
services being interrupted for periods of less than one minute.

In the event of total failure we expect that all customers will revert
to their commodity provider for all traffic.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

_______________________________________________
Uonet-outages mailing list
Uonet-outages@ns.uoregon.edu
http://ns.uoregon.edu/mailman/listinfo/uonet-outages
_______________________________________________
Outages mailing list
Outages@lists.ous.edu
https://lists.ous.edu/mailman/listinfo/outages

From: Ian R. Downie

Service(s) affected: Wireless network service.

Campus will experience a rolling wireless network outage, as a new configuration is pushed to our wireless access points. We do not expect any single wireless access point will experience an outage of more than a few minutes but that outage could occur at any time during the outage window.

Outage Window:
Start: 11/15/2009 1:00 AM
End: 11/15/2009 6:00 AM

Reason for outage:
Multicast traffic, related to mDNS & Link Local Name Resolution has been causing increased switch utilization. A large portion of this traffic originates from the wireless network. Since campus has a DNS server and does not allow wireless clients to connect to each other (for security reasons), this traffic should be unnecessary.

We will be blocking this traffic at the edge of the network.

Impact:

Departments affected: All departments that receive the campus wireless network.

Locations affected: All campus and off-site locations that receive the campus wireless network.

Applications affected: Anything that uses the campus wireless network for connectivity.

Network Outage Policy
http://oregonstate.edu/net/info/policy/outagepolicy.php

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

SUBJECT: Emergency Wireless Network Maintenance Resolved
AFFECTED: All SSIDs on all controllers
STATUS: Resolved
START TIME: 04:00 11-13-2009
END TIME: 07:00 11-13-2009
DESCRIPTION: The maintenance was done, and dhcp appears to be
working as expected for the wireless network.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

SUBJECT: Emergency Wireless Network Maintenance
AFFECTED: All SSIDs on all controllers
STATUS:
START TIME: 04:00 11-13-2009
END TIME: 07:00 11-13-2009
DESCRIPTION: There were various dhcp related failures over
the past several weeks. In an attempt to
alleviate the problem, the DHCP relaying was
moved from the wireless controllers to the
routing devices.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

SUBJECT: UOVPN software upgrade
AFFECTED: Central VPN services (uovpn)
STATUS: Planned
START TIME: 11/16/2009 0600
END TIME: 11/16/2009 0630
DESCRIPTION: During the maintenance window we will be upgrading the OS
and SSL client (AnyConnect) software on the firewall providing campus
VPN services. During this time all sessions will be disconnected and
the service will be unavailable. After this upgrade any new SSL client
connections will automatically download the new software before
establishing a tunnel.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option # 1.
Thank you,

SUBJECT: Wireless Network Maintenance Updated
AFFECTED: All Wireless Devices
STATUS: Updated
START TIME: 03:30 AM 11-12-2009
END TIME: 07:00 AM 11-12-2009
DESCRIPTION: We appear to be having a dhcp server relay problem (the
controllers act as dhcp server relay agents). So, some people may not
be getting dhcp addresses. This appears to primarily affect the WPA
test network.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

SUBJECT: Wireless Network Maintenance
AFFECTED: All Wireless Devices
STATUS: RESOLVED
START TIME: 03:30 AM 11-12-2009
END TIME: 07:00 AM 11-12-2009
DESCRIPTION: All of the controllers and APs were upgraded. Everything
appears to be functioning as expected. As with most upgrades, there may
be some residual problems with some APs.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

SUBJECT: Wireless Network Maintenance
AFFECTED: All Wireless Devices
STATUS:
START TIME: 03:30 AM 11-12-2009
END TIME: 07:00 AM 11-12-2009
DESCRIPTION: NTS will be upgrading the firmware on all of the wireless
controllers and access points to the most recent revision.
This should resolve a significant number of bugs. All APs
we have to be rebooted. Downtime will be around 5-10 minutes
per AP.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

SUBJECT: Oregon Gigapop Maintenance
AFFECTED: Possibly all OGIG Services
STATUS: Planned
START TIME: 11/12/2009 5:00 AM
END TIME: 11/12/2009 7:00 AM
DESCRIPTION: During our next maintenance window we will testing our
failover redundancy on the core M120. There is the possibility
of services being interrupted for periods of less than one
minute. If the previous failures occur again there is the
potential for service being interrupted for up to 5 minutes.
In the event of total failure we expect that all customers
will revert to their commodity provider for all traffic. We
are trying to determine if a previous failover failure was
caused due to faulty hardware or was just a software issue.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,