CWS Strategic Plan

FY12 CWS Strategic Goals

July 1, 2011to June 30, 2012

CWS seeks to build a sustainable model for systems, web presence, web services and web application development for Oregon State University following the guiding principles established:

Accountability
Collaboration
Client Focused
Campus Focused
Innovative
Leadership Focused
Outcome Focused
Quality Focused
Performance Focused
Transparent Technology

Our Strategic Focus for 2011-2012 is: Working in a Software Ecosystem

A software ecosystem, means there is no separation of software, hardware, services, and support. Each part of the ecosystem relies on other parts of the ecosystem.

Key Strategic Points to deliver in FY12

Corporate IT Culture for Performance, Accountability, Reliability, Consumption, High-Value, End-to-End Delivery
- Top three PARCHED focus areas for FY12
  - Strategy
  - Process
  - Performance
Systems and Software Development Integration
Training in established, new and virtual mediums
Open Source Participation and Return
Enterprise level infrastructure, including security, monitoring and reliability
Enterprise level development
More Agile
Mobile first – Every application will plan for mobile delivery
Service first – Every application will plan for service delivery (REST/SOAP)
Effective Collaboration across OSU and other institutions
Faculty Future in Technology

CWS Mission Statement

We will accomplish our strategic goals through:

Understanding the software ecosystem
Focusing on our strategy
Understanding how CWS works: The needs of the clients, the needs of the business, and the best processes that help us run better
Hosted Central Solutions to meet needs of OSU such as Drupal, Wordpress, and other future solutions
Cloud and SAAS services
Enterprise Hosting Infrastructure and Security
A robust Mobile Presence and Development: mobile, apps, tablets
Robust Search Capabilities: Google Search Appliance
Tool efficiencies and development for CWS and Clients: Redmine, custom plugins or tools kept up to date for changing technologies
Small, Medium, Enterprise Linux Based Web Application Development, planned and managed for rapid development
Continuous Training, both internal and for OSU in various modalities: video, live class, audio, self-help
Continuous development, technical and professional
Customer Support and Satisfaction
Focusing on the changing face of technology and the changing face of OSU
Focusing on the Guiding Principles

AND THROUGH

Vision, Value and Visibility

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