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Students wishing to schedule a first time appointment should call CAPS (541-737-2131) on the same day they wish to meet with a counselor. CAPS begins taking calls for same-day appointments at 8:30am Monday through Friday. The number of same-day appointments is limited and often fill very quickly. Students are encouraged to call at 8:30am sharp, if possible. Students who are in class at 8:30am may designate someone to call on their behalf. To schedule an appointment, CAPS will need your full name, student ID number, and phone number.
New clients should plan to arrive 20-30 minutes early for first-time appointments to complete forms. Once established as new clients, students may schedule appointments in advance.
CAPS also provides emergency consultations to students with urgent mental health concerns. Please call 541-737-2131 if you have an immediate need to meet with a counselor. After 5:00 p.m. and on weekends, please contact the Crisis Line at 1-888-232-7192, or call 911 for emergency services at your local hospital.
This appointment will provide you with an opportunity to talk confidentially with a counselor about your immediate concerns. Your counselor will talk with you about some of the reasons you scheduled the appointment and will evaluate what services or resources will be most helpful for you. Some students find that talking with a counselor once is sufficient to resolve the immediate concern. If further services would be beneficial, these will be discussed and a recommendation will be made by the counselor. These additional services may include resources offered by CAPS or referral to another campus or community resource.
All enrolled OSU students who have paid the Student Health and Counseling Fee are eligible for our services. This fee is automatically assessed during Fall, Winter and Spring Term. Spring Term students who plan on registering for Fall Term can use CAPS during the summer if they pay the Student Health and Counseling Fee. The Student Health and Counseling Fee will be charged to any student using CAPS services during Summer term.
Degree Partnership Program, OSU Special students (not currently enrolled in a degree program), or Ecampus (only) students are eligible for services if they have paid all of the OSU student fees. Please contact CAPS at 541-737-2131 if you have any questions.
If you are seeking help for concerns about unwanted sexual contact, stalking, and/or relationship violence, please contact the CAPS Sexual Assault Support Services (SASS) helpline directly. You may leave a confidential voice message, and a SASS counselor will return your call as soon as possible, within business hours (it is best to leave several times you are available during the day). We can help you discuss options for support, reporting, safety, and counseling. See the SASS website for details about our services and other information for survivors: http://oregonstate.edu/counsel/sexual-assault-support-services
If you need to speak with someone immediately, after hours, or have an urgent safety concern, please contact the Center Against Rape and Domestic Violence (CARDV) 24 hour hotline at 541-754-0110.
Counseling is Confidential. In accordance with state and federal law as well as professional and ethical guidelines for mental health providers, we maintain confidential records of all contacts with clients (students receiving counseling). This means that no identifying information - written or otherwise - about your contact with CAPS will be disclosed to anyone outside CAPS without your written authorization. This exclusion includes academic departments, the registrar's office, student health services, and other campus entities; no one gets to know what you talk about (or even that you are coming here) unless you want them to know. There are some legal exceptions to this confidentiality; they rarely apply but we want you to know about them. If you are under the age of 18, please call for information about our confidentiality policy.
Counselors may need to disclose certain information in four general situations:
For more information regarding our services please call us at 541-737-2131 or email firstname.lastname@example.org.