Performance Management Cycle
Topic 2. Performance Expectations & Standards

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Case Study Results

Best: Group 1

Were told how far they were expected to go and were kept informed of their progress along the way

Second: Group 3

Were told to march 15 kilometers and when they reached 14 kilometers, were told to march 6 more.

Third: Group 4

Were told they had to march 25 kilometers, but when they reached 14 kilometers, were told they had only 6 more.

Worst: Group 2

Were told "This is the long march you hear about..." and received no information about the total distance they were expected to travel nor how far they had marched.

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