Attitude: The "Wallenda Factor"

Behavior, Attitude and Belief Relationship

Figure (Belief-attitude-behavior; Observable and not observable.)
  • Behavior is reflected in one’s actions.
  • Attitude represents one’s feelings or emotions toward something. 
  • Beliefs are the convictions and underlying truths one holds. 

In this model, beliefs influence attitude which affects behavior.

What we notice in the behaviors of others will reinforce or challenge their underlying belief structure and attitude.

Example:

The relationship of beliefs to attitudes to behavior is illustrated into the following scenarios.

Belief: Lawyers overcharge their clients.
Attitude: I don't like lawyers.
Behavior: I'll challenge all lawyers if given the chance.
Belief: Leadership potential is within all of us.
Attitude: I am capable of leading.
Behavior: I step up to the challenge to fill leadership positions as needed.

Looking at the figure above, which of these characteristics might be observable and which not?

Understanding Your Beliefs and Attitude

As a manager or supervisor, taking time to identify your core beliefs will give you a deeper understanding of how your attitude shapes your actions and interactions with your employees and colleagues. The initial step towards influencing attitude is to first understand our own attitude.

Exercise

Instructions: Complete the questions below to better understand your own beliefs and attitudes. This is only for yourself; will have an option to print when completed.

1. As a manager or supervisor, you most likely view your employees based on your core convictions and beliefs. What are the underlying beliefs you hold about employees?

2. How do these beliefs affect your attitude towards those you supervise? Towards coworkers and others?

3. Think through several situations and describe how your beliefs and attitude influenced your actions towards these employees or coworkers?