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Enterprise Computing Services

Operations

The Operations Team provides support for the centralized administrative mainframe equipment, production (Banner) job scheduling, ad hoc Data warehouse requests, and Optical Mark Recognition (OMR) scanning, (including test scoring and survey processing).

Location:

Milne Computer Center Rm. 206

Normal Hours:

Monday - Friday 7:30 am - 5:30 pm

Contact Information:
E-mail is the preferred method of contact, because of the variablilty of individual staff schedules. In the Outlook directory, choose "IS Operations", otherwise you can use this link, send email. If necessary, Operations staff can be reached through the main Enterprise Computing Services telephone at 541-737-2494.

Scheduled Downtime:
Banner is always out of service for system backups from 11:55 pm Friday until about 6:00 am Saturday. We reserve Saturday from 6:00 am until noon as a regular system maintenance time. We will announce by Friday noon if we are going to use this time. If there is a user need for Saturday morning service, please contact Catherine Williams at least two weeks in advance so that we can ensure that service.